Technical Support RequestPlease complete the form below to submit your technical support, training, consulting, or academic collaboration request. Our team will review your submission and contact you via email to discuss the details, scheduling, and next steps. There was an error trying to submit your form. Please try again. First Name * This field is required. Last Name * This field is required. Email Address * Use institutional email address for faster verification. This field is required. Confirm Email * This field is required. Phone Number * Please enter a valid phone number. This field is required. Requested Support Service * Select the support category that most closely matches your workflow, project requirements, or research objectives. Select an option Professional Training Professional Consulting Academic Support This field is required. University / Organization * This field is required. Academic Role * This field is required. Academic ID * Upload a valid document confirming your academic affiliation, such as Student or staff ID card, Enrollment certificate, Faculty employment letter. Ensure the document clearly shows your name, institution, and expiration or validity date. Click to upload or drag and drop This field is required. Link to Academic or Research Profile (Optional) You may include a link to your profile (University page, Google Scholar, ORCID, ResearchGate, Linkedin, etc.) for faster verification. This field is required. Training Objectives * Describe the topics, workflows, or technical areas you would like to focus on during the online training sessions. This field is required. Estimated Training Duration * Specify the approximate number of hours you would like to schedule for the training sessions. Select an option 2 hour 4 hours 6 hours 8 hours +10 hours Not sure yet This field is required. Tell Us About Your Project/Research * Describe your project, research, workflow, or technical challenge. This field is required. File Upload Upload screenshots, project files, datasets, or supporting documents if available. Click to upload or drag and drop This field is required. Additional Details (Optional) Currency * Select preferred currency for payment. Select an option Euro IR Toman IR Toman ( نرخ ترجیحی یورو برای کاربران ایرانی) This field is required. I understand that response times and service availability may vary depending on workload and project complexity. * This field is required. Submit There was an error trying to submit your form. Please try again.
