Technical Support
STE Technical Support provides direct access to engineering expertise, scientific guidance, workflow optimization, and dedicated assistance for hydrologic, hydraulic, sediment transport, GIS, and 2D flood modeling projects.
Whether you are a consultant, researcher, organization, or student, STE support services are designed to help you solve problems faster, improve modeling accuracy, and successfully deliver complex water resources projects.
قیمتهای ویژه برای کاربران داخل ایران
به دلیل شرایط اقتصادی و نرخ ارز در ایران، ما تعرفههای ویژهای را برای هموطنان عزیز در نظر گرفتهایم. جهت محاسبه قیمت نهایی به تومان، قیمتهای ارائه شده در این صفحه با در نظر گرفتن نرخ ۶۰,۰۰۰ تومان به ازای هر یورو محاسبه می شوند
STE Technical Support is provided directly by engineers and researchers experienced in hydrology, hydraulics, flood modeling, sediment transport, and computational water resources engineering.
To support different user needs, workflows, and project scales, STE technical support services are organized into four specialized tiers: Essential Support, Professional Training, Professional Consulting, and Academic Support & Research Collaboration.
Whether you need basic technical assistance, advanced engineering training, project-oriented consulting, or scientific research collaboration, you can browse the support tiers below and choose the option that best matches your goals and technical requirements.
Included with all active STE subscriptions to help users get started and resolve common technical and licensing issues.
Response time may vary depending on workload and time zone differences
Personalized online sessions focused on project development, simulation setup, and advanced modeling techniques.
Sessions are conducted online and scheduled based on availability
STE provides specialized engineering consulting services for commercial, governmental, and industrial water resources projects.
Custom pricing based on project scope, technical complexity, and duration
Dedicated support services for students, academic researchers, and non-profit scientific projects using STE.
Special pricing may be available for eligible academic and non-profit projects